We aim to process all orders within 1-2 business days.
We offer free next working day shipping on all orders within mainland UK, that are placed before 3pm. The following postcodes are excluded from our express delivery service.
We determine exact delivery charges at checkout. You can estimate delivery costs by adding the ‘per delivery’ cost and the ‘per item’ or ‘per kg’ cost. ‘Per item’ costs are applied to the number of items and ‘per kg’ costs are applied to the actual weight (listed as delivery weight) and dimensional weight (delivery package dimensions).
The delivery options available to you are shown at checkout. These options depend on things like product weight, product size and delivery address.
We use DHL for all our international deliveries and will provide full tracking details. A signature may be required upon delivery and a valid phone number must be supplied at checkout.
VAT is charged on delivery rates for goods delivered within the European Union (EU). The delivery rates listed here are inclusive of any applicable VAT. The order summary page displays the VAT charged on your delivery rate.
If your delivery address is outside of the EU, you may also be subject to customs charges. Any additional charges for customs clearance must be borne by you. We have no control over these charges and can't predict what they may be.
INTERNATIONAL DELIVERY RATES AND ESTIMATED DELIVERY TIMES
The table below shows our delivery rates and an estimated delivery period:
EU - 2-3 Business days
US - 2-3 Business days
Rest of world - 5-8 business days.
All international shipments are sent via DHL and are full tracked. Shipping costs are determined at checkout but if you would like a quote please contact us at firstname.lastname@example.org.